Contact
Get in touch with the Shopper Bonus Guide team
Quick answer: Email us with corrections, feedback, or questions about this guide. We're an independent site. We cannot access, fix, or answer anything about your Instacart Shopper account, your pay, your batches, or your background check. Anything tied to your account goes to official Instacart Shopper support inside the app.
Thanks for stopping by. We work to keep this guide accurate, and reader feedback is honestly one of the best ways we catch something that has changed. Rules shift, promotions come and go, and the odd link goes stale, so if you spot something off, a quick note genuinely helps the next person who lands here. Below is how to reach us, plus where to go for the account stuff we can't touch.
Corrections & feedback
See a figure that's gone stale, a link that's dead, or a detail that no longer matches the Instacart Shopper app? Tell us and we'll take a look. Note which page it's on, and a source or screenshot helps if you have one.
Questions about this guide
Not sure how the new-shopper bonus works, or where to enter code BEAN85579C at sign-up? Start with our How it works and FAQ pages. If it's still fuzzy, email us and we'll try to point you the right way.
Press & partnerships
Media, publishers, or anyone who wants to cite our research can use the same inbox. We're a small independent project, so give us a few business days to write back.
We can't help with Instacart accounts
This is an independent guide. We're not Instacart, and we have no access to shopper accounts, pay, batch history, verification status, or support tickets. For any of the following, you'll need to contact Instacart directly:
- Missing, delayed, or incorrect pay or bonus
- Background check, ID verification, or account approval status
- Batch, app, or delivery issues
- Deactivation, reactivation, or account access
- Tax documents and earnings statements
What to include when you email us
A little detail helps us reply faster and actually fix things. When you write in, it helps to add:
- The page you're looking at, so we can find it quickly
- What looks off, and what you expected to see instead
- A link or screenshot if the Instacart app now shows something different
We read everything, though we're a small team, so give us a few business days. We won't add you to a list or share your email. It's only used to reply to you.
Official Instacart Shopper support
The quickest way to reach Instacart is through the Shopper app, where support can actually see your account:
| Need | Where to go |
|---|---|
| In-app help & live chat | Open the Instacart Shopper app → Help / Account menu |
| Sign up as a new shopper | shoppers.instacart.com (enter code BEAN85579C) |
| General shopper info | The official Instacart Shopper help section, linked inside the app |
Always confirm current bonus targets, pay, and eligibility in the Instacart Shopper app. Instacart sets those, and they can shift by market and change over time.
Ready to sign up?
Enter code BEAN85579C when you register as a new Instacart Shopper.